Send AI Ticket

documented

Send ticket events to an AI agent.

POST /api/v1/ai_agents/ticketAI Agentsno implementation yet0 runs

No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl "https://api.ultimate.ai/converse/ticket" \
  -X POST \
  -H "Authorization: {{ZENDESK_API_KEY}}" \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -H "botid: {{$bot_id}}" \
  -d '{"platformConversationId": "{{$platformConversationId}}", "text": "{{$text}}", "platform": "PUBLIC_API", "metaData": [ {"key": "order_id", "value": "{{$order_id}}", "sanitize": true}, {"key": "customer_id", "value": "{{$customer_id}}"} ] }'