Create ticket

documented

Create a new ticket in the service desk.

POST /helpdesk/tickets.jsonTicketno implementation yet0 runs

No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl 'https://{{$domain}}.freshservice.com/helpdesk/tickets.json' \
  -X POST \
  -u '{{FRESHSERVICE_API_KEY}}:X' \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -d '{"helpdesk_ticket":{"description":"{{$description}}","subject":"{{$title}}","email":"{{$email}}","priority":{{$priority}},"status":{{$status}},"source":{{$source}},"ticket_type":"{{$ticket_type}}"},"cc_emails":"{{$cc_emails}}"}'