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Create ticket

documented

Create a new ticket in the service desk.

POST /helpdesk/tickets.jsonTicketno implementation yet0 runs

Input

domain*
Freshservice domain (subdomain)
yourcompany
title*
Ticket subject
Cannot login
description*
Ticket description
Describe issue
email*
Requester email
user@example.com
priority
Ticket priority (1-4)
1
status
Ticket status value
2
source
Ticket source value
2
ticket_type
Ticket type
Incident
cc_emails
CC emails (comma-separated)
cc1@example.com,cc2@example.com
Calls Freshservice as you (your API key is your account); keychains.dev holds the credentials.