Sign in

Add note to ticket (private/public)

documented

Add a note to a ticket; can be public or private depending on request.

POST /helpdesk/tickets/[ticket_id]/conversations/note.jsonTicketno implementation yet0 runs
Runs (30 d)
0
Success rate
p50 latency
p95 latency
Distinct callers
0

Runs per day

No run in the last 30 days.

Every run is logged with a redacted input and an anonymised output shape. Stages promote automatically: developed after one good run, tested when benchmarks pass, reliable at ≥97% over 30 days across several callers.