Add note to ticket (private/public)

documented

Add a note to a ticket; can be public or private depending on request.

POST /helpdesk/tickets/[ticket_id]/conversations/note.jsonTicketno implementation yet0 runs

No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl 'https://{{domain}}.freshservice.com/helpdesk/tickets/{{$ticket_id}}/conversations/note.json' \
  -X POST \
  -u '{{FRESHSERVICE_API_KEY}}:' \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -d '{"helpdesk_note": {"body": "{{$body}}", "private": {{$private}}}}'