Create Chat
documentedCreate a new chat.
POST /api/v2/chat/chatsLive Chatno implementation yet0 runsInput
subdomain
Zendesk subdomain (account)
yourcompany
visitor_name
Visitor name
John Doe
visitor_email
Visitor email
jane@example.com
visitor_id
Visitor ID
visitor-123
visitor_phone
Visitor phone
+1-555-555-5555
visitor_notes
Visitor notes
VIP customer
message
Message content
Hello, I need help
timestamp
Chat timestamp (Unix epoch seconds)
1700000000
browser
Visitor browser
Chrome
city
City
Orlando
country_code
Country code
US
country_name
Country name
United States
session_id
Session ID
141109.654464.1KhqS0Nw
ip
Visitor IP
203.0.113.42
platform
Platform
Mac OS X
region
Region
California
start_date
Session start date
2024-01-01T12:00:00Z
end_date
Session end date
2024-01-01T12:30:00Z
user_agent
User agent
Mozilla/5.0
Calls Zendesk as you (your API key is your account); keychains.dev holds the credentials.