helpscout

Create a chat thread in a conversation.

Create a new conversation in an inbox with at least one thread.

Create a customer thread in a conversation.

Create a note thread in a conversation.

Create a phone thread in a conversation.

Create a reply thread in a conversation.

Delete an attachment from a conversation.

Delete a conversation by its ID.

Unsnooze the conversation.

Remove a scheduled thread.

Download an attachment file.

Return the raw data payload of an attachment (base64-encoded).

Retrieve a single conversation by its ID.

Fetch the original source for a thread.

Fetch the original RFC822 source of a thread (RFC 822 format).

List and filter conversations (with support for embed of threads).

List threads for a given conversation.

Publish a previously scheduled thread.

Update a conversation's custom fields (entire list replaced).

Snooze a conversation (or modify snooze settings).

Update tags on a conversation.

Update a thread using JSON Patch semantics.

Schedule or reschedule a thread to be sent later.

Upload an attachment to a thread.

Attach a file to a thread (thread must exist).

Create a site.

Delete a site.

Get a single site.

Get site restrictions.

List Docs sites.

Update a site.

Update site restrictions.

Create a new article.

Delete an article.

Retrieve a single article.

List articles for a Docs site.

Search articles by query.

Update an existing article.

Create a new category.

Delete a category.

Get a single category.

List all categories.

Update a category.

Reorder categories.

Create a collection.

Delete a collection.

Get a collection.

List all collections.

Update a collection.

Add assets to an article.

Manage assets for Docs site settings.

Retrieve the Article core object.

Retrieve Article Revision object.

List redirects.