Forward ticket

documented

Forward a ticket to an external email address.

POST /api/1.1/json/ticket/{ticket_number}/forward/Ticketsno implementation yet0 runs

No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl "https://{{$account_domain}}/api/1.1/json/ticket/{{$ticket_number}}/forward/" \
  -X POST \
  -u "{{HAPPYFOX_API_KEY}}:{{HAPPYFOX_SECRET}}" \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -d '{
    "staff_id": {{$staff_id}},
    "to_include_ticket_contact": {{$to_include_ticket_contact}},
    "cc_include_ticket_contact": {{$cc_include_ticket_contact}},
    "to": "{{$to}}",
    "cc": "{{$cc}}",
    "bcc": "{{$bcc}}",
    "subject": "{{$subject}}",
    "message": "{{$message}}",
    "send_all_messages": {{$send_all_messages}},
    "include_pvt_notes": {{$include_pvt_notes}},
    "ticket_attachments": {{$ticket_attachments}},
    "attachments": {{$attachments}},
    "convert_replies_as_new_ticket": {{$convert_replies_as_new_ticket}}
  }'