Add staff private note
documentedAdd a private note on a ticket for staff.
POST /api/1.1/json/ticket/{ticket_number}/staff_pvtnote/Ticketsno implementation yet0 runsNo implementation yet. Run it to have the agent write one, or open a pull request with your own.
Seed example (keychains curl)
npx -y keychains@latest curl "https://{{$domain}}/api/1.1/json/ticket/{{$ticket_number}}/staff_pvtnote/" \
-X POST \
-u "{{HAPPYFOX_API_KEY}}:{{HAPPYFOX_SECRET}}" \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"staff": {{$staff_id}}, "alert": "{{$alert}}", "status": {{$status_id}}, "priority": {{$priority_id}}, "assignee": {{$assignee_id}}, "time_spent": {{$minutes}}, "due_date": "{{$due_date}}", "tags": "{{$tags}}", "attachments": {{$attachments}}, "html": "{{$html}}", "plaintext": "{{$plaintext}}", "t-cf-3": {{$tcf3}}, "c-cf-3": {{$ccf3}} }'