Add staff private note
documentedAdd a private note on a ticket for staff.
POST /api/1.1/json/ticket/{ticket_number}/staff_pvtnote/Ticketsno implementation yet0 runsInput
domain
HappyFox account domain (host, without protocol)
acme.happyfox.com
ticket_number*
Ticket number
12345
staff_id*
Staff ID
1
alert
Alert recipients
"" or "c"
status_id
Status ID
4
priority_id
Priority ID
5
assignee_id
Assignee ID
4 (or null)
minutes
Time spent (minutes)
15
due_date
Due date (YYYY-MM-DD)
2026-02-25
tags
Tags
urgent, api
attachments
Attachments
["file1.png"]
html
HTML content
<p>Private note</p>
plaintext
Plaintext content
Private note text
tcf3
Ticket CV field 3 (t-cf-3)
[1,2]
ccf3
Contact CV field 3 (c-cf-3)
1
Calls happyfox as you (your API key is your account); keychains.dev holds the credentials.