Update ticket
documentedUpdate a ticket.
PUT /helpdesk/tickets/[id].jsonTicketno implementation yet0 runsNo implementation yet. Run it to have the agent write one, or open a pull request with your own.
Seed example (keychains curl)
npx -y keychains@latest curl "https://{{FRESHSERVICE_DOMAIN}}/helpdesk/tickets/{{$ticket_id}}.json" \
-X PUT \
-u "apikey:{{FRESHSERVICE_API_KEY}}" \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{ "helpdesk_ticket": { "priority": {{$priority}}, "status": {{$status}}, "description": "{{$description}}" } }'