Associate CI/Asset to a Ticket
documentedAssociate an asset/CI to a ticket at creation or via related payload (documented in v1).
POST /helpdesk/tickets.jsonTicketno implementation yet0 runsNo implementation yet. Run it to have the agent write one, or open a pull request with your own.
Seed example (keychains curl)
npx -y keychains@latest curl 'https://{{$domain}}.freshservice.com/helpdesk/tickets.json' \
-X POST \
-u '{{FRESHSERVICE_API_KEY}}:X' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
-d '{"helpdesk_ticket":{"description":"{{$description}}","subject":"{{$title}}","email":"{{$email}}","priority":{{$priority}},"status":{{$status}},"source":{{$source}},"ticket_type":"{{$ticket_type}}"},"cc_emails":"{{$cc_emails}}"}'