Merge tickets

documented

Merge tickets into a single ticket.

POST /api/v2/tickets/mergeTicketsno implementation yet0 runs

No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl "https://{{$domain}}.freshdesk.com/api/v2/tickets/merge" \
  -X PUT \
  -u "{{FRESHDESK_API_KEY}}:X" \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -d '{"primary_id": {{$primary_id}}, "ticket_ids": [{{$ticket_id_1}}, {{$ticket_id_2}}], "convert_recepients_to_cc": {{$convert_to_cc}}, "note_in_primary": {"body": "{{$note_body}}", "private": {{$note_private}}}, "note_in_secondary": {"body": "{{$note_body_secondary}}", "private": {{$note_private_secondary}}}' }