Merge tickets

documented

Merge tickets into a single ticket.

POST /api/v2/tickets/mergeTicketsno implementation yet0 runs

Input

domain

Freshdesk domain (subdomain)

yourdomain

primary_id*

Primary ticket ID

123

ticket_id_1*

Secondary ticket ID 1

124

ticket_id_2

Secondary ticket ID 2

125

convert_to_cc

Convert recipients to CC

true or false

note_body

Note body for primary ticket

Note to add

note_private

Note on primary is private

true or false

note_body_secondary

Note body for secondary tickets

Note to add on secondary

note_private_secondary

Note on secondary tickets is private

true or false

Calls freshdesk as you (your API key is your account); keychains.dev holds the credentials.