Forward ticket

documented

Forward a ticket to another recipient.

POST /api/v2/tickets/{id}/forwardTicketsno implementation yet0 runs

No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl "https://{{$domain}}.freshdesk.com/api/v2/tickets/{{$ticket_id}}/forward" \
  -X POST \
  -u {{FRESHDESK_API_KEY}}:X \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -d '{"body": "<p>{{$body_html}}</p>", "body_text": "{{$body_text}}", "to_emails": {{$to_emails}}, "cc_emails": {{$cc_emails}}, "bcc_emails": {{$bcc_emails}}, "include_quoted_text": {{$include_quoted_text}}, "include_original_attachments": {{$include_original_attachments}}, "from_email": "{{$from_email}}", "source": {{$source}}, "ticket_id": {{$ticket_id}}, "incoming": {{$incoming}}, "private": {{$private}}, "agent_id": {{$agent_id}}, "support_email": "{{$support_email}}" }'"