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Add reply by agent

documented

Adds a reply to a ticket by agent and optionally emails the user.

POST api/support_ticket/{ticketId}/reply?agentId={agentId}&sendEmail={sendEmail}Replyno implementation yet0 runs
No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl "https://api.cayzu.com/api/support_ticket/{{$ticketId}}/reply?agentId={{$agentId}}&sendEmail={{$sendEmail}}" \
  -X POST \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -H "Authorization: Bearer {{OAUTH2_ACCESS_TOKEN}}" \
  -d '{"body": "{{$message}}"}'
Add reply by agent · Cayzu · OpenIntegrations