Sign in

Add reply by agent

documented

Adds a reply to a ticket by agent and optionally emails the user.

POST api/support_ticket/{ticketId}/reply?agentId={agentId}&sendEmail={sendEmail}Replyno implementation yet0 runs

Input

ticketId*
Ticket ID
Ticket ID
agentId*
Agent ID
Agent ID
sendEmail*
Send Email
true or false
message*
Reply Message
Reply body
Calls Cayzu as you (your API key is your account); keychains.dev holds the credentials.
Add reply by agent · Cayzu · OpenIntegrations