OpenIntegrations

Update ticket

documented

Update an existing ticket.

PUT /api/v2/tickets/{id}Ticketsno implementation yet0 runs

Input

id*

Ticket ID

{{$id}}

title

Ticket title

{{$title}}

description

Ticket description

{{$description}}

ticket_queue_id

Ticket queue ID

{{$ticket_queue_id}}

priority_id

Priority ID

{{$priority_id}}

status_id

Status ID

{{$status_id}}

ticket_type_id

Ticket type ID

{{$ticket_type_id}}

assigned_to_id

Assigned to ID

{{$assigned_to_id}}

ticket_form_id

Ticket form ID

{{$ticket_form_id}}

user_id

User ID (creator)

{{$user_id}}

cc

CC emails

{{$cc}}

asset_tag

Asset tag

{{$asset_tag}}

asset_id

Asset ID

{{$asset_id}}

due_on

Due date

{{$due_on}}

scheduled_on

Scheduled date

{{$scheduled_on}}

custom_field_value

Custom field value

{{$custom_field_value}}

Calls mojohelpdesk as you (your API key is your account); keychains.dev holds the credentials.

Update ticket · mojohelpdesk · OpenIntegrations