OpenIntegrations

Convert conversation to ticket

documented

Convert a conversation into a ticket.

POST /conversations/{conversation_id}/convertConversationsno implementation yet0 runs

Input

conversation_id*

Conversation ID

e.g. 12345

ticket_type_id*

Ticket Type ID

e.g. 1234

default_title

Default Title

e.g. 'Bug report title'

default_description

Default Description

e.g. 'Description of the issue'

category

Ticket category

e.g. Customer

custom_field_1

Custom ticket attribute: field_1

e.g. 'OS version'

Calls Intercom as you (your API key is your account); keychains.dev holds the credentials.