Sign in

Update ticket

documented

Update a ticket.

PUT /api/v2/tickets/{id}Ticketsno implementation yet0 runs
No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl "https://{{FRESHDESK_DOMAIN}}/api/v2/tickets/{{$ticket_id}}" \
  -X PUT \
  -u {{FRESHDESK_API_KEY}}:X \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -d '{"status": {{$status}}, "priority": {{$priority}}, "custom_fields": {"cf_followup": "{{$followup}}"} }'