Make agent from contact

documented

Convert a contact to an agent.

POST /api/v2/contacts/{id}/make_agentContactsno implementation yet0 runs

Input

contact_id*

Freshdesk Contact ID to convert to agent

12345

group_id

Group ID to assign to the new agent

101

role_id

Role ID for the new agent

occasional

Occasional agent (true/false)

false

Calls freshdesk as you (your API key is your account); keychains.dev holds the credentials.