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Update multiple tickets

documented

Bulk update multiple tickets in a single call.

PUT /api/v2/tickets/bulk_updateTicketsno implementation yet0 runs

Input

domain*
Freshdesk domain (subdomain)
mycompany
ids*
Ticket IDs to update (array)
[101,102,103]
from_email
From email for update/reply
support@mydomain.com
status
Target ticket status (integer)
2
group_id
Internal group ID
1234
type
Ticket type
Question
priority
Ticket priority (1-4)
4
body
Bulk reply body text
Hello team, ...
Calls freshdesk as you (your API key is your account); keychains.dev holds the credentials.