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Update ticket (legacy)

documented

Updates an existing support ticket.

POST api/support_ticket?id={id}Support_Ticketno implementation yet0 runs

Input

id*
Ticket ID (body)
Ticket id in body
assigned_to
Assigned To User ID
User id to assign
body
Ticket body
Ticket description
date_resolved
Date Resolved (UTC)
YYYY-MM-DDTHH:mm:ssZ
external_id
External ID
External ID
is_resolved
Is Resolved
true/false
owner_id
Owner ID
Owner user id
priority_id
Priority ID
Priority level id
product_id
Product ID
Product id
source_id
Source ID
Source id
status_id
Status ID
Status id
subject
Subject
Ticket subject
ticket_type_id
Ticket Type ID
Ticket type id
form_id
Form ID
Form id
custom_fields
Custom Fields
JSON array of custom fields
cc
CC Recipients
Array of email addresses
bcc
BCC Recipients
Array of email addresses
tags
Tags
Array of tags
group_name
Group Name
Group name
Calls Cayzu as you (your API key is your account); keychains.dev holds the credentials.