Create ticket

documented

Creates a new support ticket.

POST api/Support_Ticket/Post?email_customer={email_customer}&disableNotification={disableNotification}Support_Ticketno implementation yet0 runs

No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl "https://api.cayzu.com/api/Support_Ticket/Post?email_customer={{$email_customer}}&disableNotification={{$disableNotification}}" \
  -X POST \
  -H "Authorization: Bearer {{OAUTH2_ACCESS_TOKEN}}" \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -d '{"assigned_to_id": {{$assigned_to_id}}, "body": "{{$body}}", "brand_id": {{$brand_id}}, "date_created": "{{$date_created}}", "external_id": "{{$external_id}}", "owner_id": {{$owner_id}}, "owner_username": "{{$owner_username}}", "priority_id": {{$priority_id}}, "product_id": {{$product_id}}, "source_id": {{$source_id}}, "status_id": {{$status_id}}, "subject": "{{$subject}}", "tags": ["{{$tag1}}","{{$tag2}}","{{$tag3}}"], "ticket_type_id": {{$ticket_type_id}}, "form_id": {{$form_id}}, "custom_fields": [ { "Name": "{{$cf1_name}}", "Type": "{{$cf1_type}}", "Value": "{{$cf1_value}}" }, { "Name": "{{$cf2_name}}", "Type": "{{$cf2_type}}", "Value": "{{$cf2_value}}" } ], "Cc": ["{{$cc1}}","{{$cc2}}"], "group_name": "{{$group_name}}" }' }