Add reply by contact

documented

Adds a reply to a ticket by contact and optionally emails the user.

POST api/support_ticket/{ticketId}/reply?contactId={contactId}&sendEmail={sendEmail}Replyno implementation yet0 runs

No implementation yet. Run it to have the agent write one, or open a pull request with your own.

Seed example (keychains curl)

npx -y keychains@latest curl "https://api.cayzu.com/api/support_ticket/{{$ticketId}}/reply?contactId={{contactId}}&sendEmail={{sendEmail}}" \
  -X POST \
  -H "Authorization: Bearer {{OAUTH2_ACCESS_TOKEN}}" \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -d '{"body": "{{$body}}", "date_created": "{{$date_created}}"}'