Create ticket

documented

Create a new support ticket.

POST /dev/api/tickets/new-ticketTicketsno implementation yet0 runs

Input

domain

Agile CRM account subdomain (account domain)

your-subdomain

AGILECRM_EMAIL*

Agile CRM account email

email@example.com

AGILECRM_API_KEY*

Agile CRM REST API Key

your_api_key

requester_name*

Ticket requester name

John Doe

requester_email*

Requester email

john@example.com

subject*

Ticket subject

Issue summary

priority*

Ticket priority

LOW|MEDIUM|HIGH

status*

Ticket status

OPEN|IN_PROGRESS|CLOSED

group_id*

HelpDesk group ID

5756098678095872

html_text*

Ticket HTML body

HTML content

cc_email

CC recipient email

cc@example.com

labels

Labels (JSON array) or null

e.g. ["urgent"]

Calls Agile CRM as you (your API key is your account); keychains.dev holds the credentials.