Tender Support

Acknowledge a discussion (move out of pending inbox, support only).

Move a discussion to another category.

Create a new discussion (alternative path).

Create a new comment on a discussion.

Create a new discussion within a specific category.

Delete a discussion.

Mark a discussion as spam and delete.

Retrieve a discussion within a category (alternative path to /discussions/{id}).

Retrieve a single discussion (with its details and initial set of comments).

List discussions in a specific category.

List discussions in a category filtered by state (new, open, assigned, etc).

Paginated listing of comments on a discussion.

List discussions for the site (default sort by last_updated_at).

Filter discussions created by the currently authenticated user.

List discussions with a specific sort: created or updated.

Filter discussions by anonymous user email.

Filter discussions by the ID of the registered user.

List discussions in the pending state.

Add a reply/comment to a discussion.

Add a discussion to a named queue (support only).

Remove a discussion from a named queue (support only).

Mark a discussion as resolved.

Restore a previously deleted or spammed discussion.

Restore a previously deleted discussion.

Toggle a discussion between public and private.

Toggle public/private status of a discussion.

Unacknowledge a discussion (move back to pending).

Re-open a previously resolved discussion.

Create a new KB article in a section.

Create a rating for a KB article.

Create a new KB section.

Delete a KB article.

Delete a KB section.

Retrieve a single KB article.

Retrieve a specific KB rating.

Retrieve a KB section.

List knowledge-base articles (FAQs) for the site.

Filter KB articles by section.

List KB article ratings for the site.

List knowledge-base sections.

Search KB articles by a query string.

Update an existing KB article.

Create a new user with email (and password for public sites).

Retrieve information about the currently authenticated user.

Retrieve a single user by ID.

List users for the site (supporters only).

Update user attributes (name, email, password, title, external_id, state, extras).

Update user attributes (same as above).

Create a new company.

Retrieve a single company by ID.

List companies on the Tender site.

Alternate path for listing category discussions (with filters in query).

Retrieve the Tender site resource (including hyperlinks to related resources such as discussions, categories, queues, etc.).