Re:amaze

Create a new article under a topic

Create a new article without a topic

Retrieve a specific Help Article by slug

Retrieve Help Articles for the Brand

Retrieve articles under a specific topic

Update an article by slug

Create a new message in a conversation

Create a new conversation

Retrieve a conversation by slug

Retrieve conversations for the Brand

Retrieve messages in a conversation

Update a conversation by slug

Create a new incident

Retrieve an incident by identifier

Retrieve active incidents for the Brand

Retrieve incidents for the Brand

Retrieve systems for the Brand

Update an incident by identifier

Attach an identity to a contact

Create a new contact

Retrieve contacts for the Account

Retrieve identities for a contact

Update a contact by identifier (or /contacts/{identifier}?identifier_type=...)

Return channel metrics summary

Return tag usage summary

Return a daily volume count

Retrieve a specific channel by slug

Retrieve channels for the Brand

Send an event payload for analytics to Re:amaze

Send a user payload for segmentation to Re:amaze

Retrieve messages for all conversations in the Brand

Retrieve satisfaction survey ratings for the Brand