HappyFox Chat

Retrieve a specific agent by agentId.

List agents with pagination (page, limit). Requires Authorization: Bearer <token> and Timezone header.

Retrieve a specific canned response by cannedResponseId.

List canned responses with pagination (page, limit). Requires Authorization: Bearer <token> and Timezone header.

Retrieve a specific custom field by customFieldId.

List custom fields with pagination (page, limit). Requires Authorization: Bearer <token> and Timezone header.

Retrieve a specific department by departmentId.

List departments with optional filter by profile_id. Requires Authorization: Bearer <token> and Timezone header.

Retrieve a specific offline message by offlineMessageId.

List offline messages with pagination (page, limit). Requires Authorization: Bearer <token> and Timezone header.

Retrieve a specific profile by profileId.

List widget profiles. Requires Authorization: Bearer <token> and Timezone header.

Retrieve a transcript by its transcriptId.

List transcripts with optional filters (agent_email, agent_id, visitor_email, visitor_id, department_id, profile_id, date_from, date_to, time_period) and pagination (page, limit). Requires Authorization: Bearer <token> and a Timezone header.

Retrieve a specific triggered chat by triggerId.

List triggered chats with pagination (page, limit). Requires Authorization: Bearer <token> and Timezone header.

Retrieve a specific visitor by visitorId.

List visitors with pagination (page, limit). Requires Authorization: Bearer <token> and Timezone header.